FAQszainsaeed2020-06-29T13:15:36+00:00 FAQsI received the wrong goods, what do I do? Although we strive for perfection, we are human and sometimes the wrong items are shipped from our warehouses. We are so sorry for any inconvenience this has caused and our customer service team is here to help make things right. Please contact our customer service team via phone, email, or our contact us page, so that they can work to get you your goods as soon as possible. Why did I only receive part of my order? Don’t worry, it’s on its way! While we do our best to ship all orders in one package, there are times when orders will ship from multiple warehouses. If you did not receive multiple tracking numbers, please reach out to our customer service team for assistance. How do I return my order? Returns are accepted for all items within 30 days of purchase. Please visit our returns page to initiate the returns process. Can I exchange my order? We do not offer exchanges at this time. If you’d like to make an exchange, simply return the unused goods back to us using our returns page and make a new purchase for the item or items you want through our site. How can I check the status of my order? We know you can’t wait to receive your order, which is why we will be sure to notify you when your order ships via email. You can also see the current status of your order here. How long will it take me to get my order? For standard shipping, you should receive your order within 4-5 business days. How can I pay for my order? Clothing Shop Online currently accepts Visa, MasterCard, Discover, and American Express. We also accept payment via PayPal. Can you ship internationally or process international credit cards? At this time we do not offer international shipping and cannot accept credit cards from outside of the United States.